desired to give you a confident and satisfactory experience,your satisfaction is very important for us.Our supportive and dedicated designer and crafted makers will guarantee each order at the top quality,each piece will be checked strictly before leaving our workshop to guarantee no detail was overlooked.

Return Policy

If you received a damaged piece or in the case of a spelling error that deviates from the spelling requested and confirmed in your order,please do not hesitate to contact us via e-mail,we will give a refund or an exchange in 15 days.

Any order purchased from Muisse can be returned.If you don't like the piece you just bought,it can be returned within 60 days from the delivery date,but please keep the piece at unopened condition.Please note that all returned and canceled orders of personalized items there is a 30% restocking fee.

Refund will be made on item cost only. shipping cost and shipping item back will not be refundable. 

Cancellation Policy

You are able to cancel or change within 24 hours after placing the order,Please note that on all canceled or changed orders(after 24 hours) of personalized items there is a 30% restocking fee.

For further information,please contact our customer service.